Course Training & Calendar

This course focuses on the skills and knowledge required to facilitate all aspects of audit teamwork. It involves taking a leadership role in facilitating the work of the audit team including:

• selection of team members

• identifying key performance standards

• development of audit team plans and work allocation

• meetings management

• leading and coordinating teamwork

• problem solving and conflict resolution

• on site communication

• coaching and feedback on team performance

• engaging with stakeholders such as clients and auditees

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Participants learn the essentials of auditing by providing knowledge and confidence needed to complete effective internal audits.

• Managing an audit
• Conducting opening and closing meetings
• Interviewing staff
• Collecting objective information
• Relating findings to a standard
• Preparing reports that help management improve systems and performance

The Bases for this course is ISO 19011 Guidelines for Quality and/or environmental management systems auditing. The principles apply equally to any management systems standard and example and case studies to illustrate these are used throughout the course

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Participants learn the essentials of auditing by providing knowledge and confidence needed to complete effective internal audits.

• Managing an audit
• Conducting opening and closing meetings
• Interviewing staff
• Collecting objective information
• Relating findings to a standard
• Preparing reports that help management improve systems and performance

The Bases for this course is ISO 19011 Guidelines for Quality and/or environmental management systems auditing. The principles apply equally to any management systems standard and example and case studies to illustrate these are used throughout the course

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

This two day course covers in detail the clauses of ISO 9001. It provides a valuable guide to developing and auditing an ISO 9001 system. You will have the opportunity to apply the standard to you own organisation.

At the end of this course, you will:

• Know more about the standard, including its origin and philosophy
• Know how to interpret the standard and relate each principle to your workplace
• Know about ISO 9001 and how to use it to support ISO 9001
• Know how to use the ISO 9001 standard as a practical tool for improved business management

Gain a sound understanding of all the principles of the ISO 9001 standard, what they mean, why they exist and how they are applied. If you are just starting out as a management system practitioner, or require an introductory course for understanding basic quality management principles, this workshop is the ideal starter.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

This two day course covers in detail the clauses of ISO 9001. It provides a valuable guide to developing and auditing an ISO 9001 system. You will have the opportunity to apply the standard to you own organisation.

At the end of this course, you will:

• Know more about the standard, including its origin and philosophy
• Know how to interpret the standard and relate each principle to your workplace
• Know about ISO 9001 and how to use it to support ISO 9001
• Know how to use the ISO 9001 standard as a practical tool for improved business management

Gain a sound understanding of all the principles of the ISO 9001 standard, what they mean, why they exist and how they are applied. If you are just starting out as a management system practitioner, or require an introductory course for understanding basic quality management principles, this workshop is the ideal starter.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Establish audit objectives, scope and criteria
• Schedule audits and develop site audit plans and audit guidance tools
• Organise and direct audit team members
• Gather objective evidence using interviewing, observation and sampling techniques
• Analyse and interpret information to determine conformance with requirements
• Report audit findings, prepare audit reports and undertake follow-ups

Gain the core competencies to audit management systems of all types based on the approach outlined in the ISO 19011 Standard

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Establish audit objectives, scope and criteria
• Schedule audits and develop site audit plans and audit guidance tools
• Organise and direct audit team members
• Gather objective evidence using interviewing, observation and sampling techniques
• Analyse and interpret information to determine conformance with requirements
• Report audit findings, prepare audit reports and undertake follow-ups

Gain the core competencies to audit management systems of all types based on the approach outlined in the ISO 19011 Standard

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Apply quality management principles
• Understand the terminology, intent and how to meet the requirements of ISO 9001
• Set up QMS to improve organisation effectiveness
• Identify and produce required documentation using the process approach and know how to implement it
• Evaluate the implementation and effectiveness of the QMS

Gain the core competencies to both implement and audit quality management systems that ensure they meet the requirements of the ISO 9001 standard.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Apply quality management principles
• Understand the terminology, intent and how to meet the requirements of ISO 9001
• Set up QMS to improve organisation effectiveness
• Identify and produce required documentation using the process approach and know how to implement it
• Evaluate the implementation and effectiveness of the QMS

Gain the core competencies to both implement and audit quality management systems that ensure they meet the requirements of the ISO 9001 standard.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Apply quality management principles
• Understand the terminology, intent and how to meet the requirements of ISO 9001
• Set up Quality Management Systems to improve organisational effectiveness
• Identify and produce required documentation using the process approach and know how to implement it
• Evaluate the implementation and effectiveness of the quality management systems

Gain the core competencies to both implement and audit quality management systems that ensure they meet the requirements of the ISO 9001 standard.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Apply quality management principles
• Understand the terminology, intent and how to meet the requirements of ISO 9001
• Set up Quality Management Systems to improve organisational effectiveness
• Identify and produce required documentation using the process approach and know how to implement it
• Evaluate the implementation and effectiveness of the quality management systems

Gain the core competencies to both implement and audit quality management systems that ensure they meet the requirements of the ISO 9001 standard.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Understand the intent and requirements of ISO 14001 and how to meet them
• Use environmental management tools such as aspect and impact evaluation to identify how an organisation’s processes can impact on ecosystems
• Set up an Environmental Management Systems and document procedures to identify methods of environmental protection and assist in ensuring legal compliance
• Use monitoring and measurement techniques to evaluate effectiveness of Environmental Management Systems

Gain the core competencies to both implement and audit environmental management systems that ensure they meet the requirements of the ISO 14001 standard.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

Upon successful completion of this course, participants will receive a Certificate of Attainment & will have gained the following knowledge & skills and be able to:

• Understand the intent and requirements of ISO 14001 and how to meet them
• Use environmental management tools such as aspect and impact evaluation to identify how an organisation's processes can impact on ecosystems
• Set up an environmental management system and document procedures to identify methods of environmental protection and assist in ensuring legal compliance
• Use monitoring and measurement techniques to evaluate effectiveness of your environmental management system

Gain the core competencies to audit environmental management

systems that ensure they meet the requirements of the ISO 14001

standard.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course focuses on the skills and knowledge required to facilitate all aspects of audit teamwork. It involves taking a leadership role in facilitating the work of the audit team including:

• selection of team members

• identifying key performance standards

• development of audit team plans and work allocation

• meetings management

• leading and coordinating teamwork

• problem solving and conflict resolution

• on site communication

• coaching and feedback on team performance

• engaging with stakeholders such as clients and auditees

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This four day course provides participants with the core competencies to both implement and audit occupational health and safety management systems that ensure they meet requirements of the current ISO and/or AS/NZS standards.

Upon successful completion of this course participants will have gained the following knowledge and skills and be able to:

• Apply occupational health and safety management principles
• Understand the terminology, intent and how to meet the requirements of ISO and/or AS/NZS standards
• Evaluate the implementation and effectiveness of the occupational health and safety management system
• Organise and direct audit team members
• Gather objective evidence using interviewing, observation and sampling techniques
• Report audit findings, prepare audit reports and undertake follow-up.

The number of participants for each course is restricted to ensure the trainer / student ratio will facilitate effective training outcomes.

Course fees include : Tuition, morning tea, lunch and afternoon tea (depending on course times) as well as all course notes and take home reference materials.

This four day course provides participants with the core competencies to both implement and audit occupational health and safety management systems that ensure they meet requirements of the current ISO and/or AS/NZS standards.

Upon successful completion of this course participants will have gained the following knowledge and skills and be able to:

• Apply occupational health and safety management principles
• Understand the terminology, intent and how to meet the requirements of ISO and/or AS/NZS standards
• Evaluate the implementation and effectiveness of the occupational health and safety management system
• Organise and direct audit team members
• Gather objective evidence using interviewing, observation and sampling techniques
• Report audit findings, prepare audit reports and undertake follow-up.

The number of participants for each course is restricted to ensure the trainer / student ratio will facilitate effective training outcomes.

Course fees include : Tuition, morning tea, lunch and afternoon tea (depending on course times) as well as all course notes and take home reference materials.

This course focuses on the skills and knowledge required to facilitate all aspects of audit teamwork. It involves taking a leadership role in facilitating the work of the audit team including:

• selection of team members

• identifying key performance standards

• development of audit team plans and work allocation

• meetings management

• leading and coordinating teamwork

• problem solving and conflict resolution

• on site communication

• coaching and feedback on team performance

• engaging with stakeholders such as clients and auditees

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

New International Health and Safety standard, ISO45001

The new ISO health and safety standard, ISO 45001, was introduced in March 2018. This is the first international standard to be issued covering health and safety at work. This new standard will replace both BS 18001 and AS/NZS 4801.

ISO 45001:2018 has the same structure and similar content to ISO 9001 and ISO 14001. The new standard includes most of the content from previous regional standards (BS 18001 and AS/NZS 4801), but introduces some new concepts that will require organisations to go beyond generic frameworks. The focus will now require consideration of the needs of interested parties, and the context of your organisation.

Participating in a course

To confirm your place, please add the number of people you want to book, then progress by clicking 'register'. As soon as we receive your registration form we'll send you an acknowledgment letter.

New International Health and Safety standard, ISO45001

The new ISO health and safety standard, ISO 45001, was introduced in March 2018. This is the first international standard to be issued covering health and safety at work. This new standard will replace both BS 18001 and AS/NZS 4801.

ISO 45001:2018 has the same structure and similar content to ISO 9001 and ISO 14001. The new standard includes most of the content from previous regional standards (BS 18001 and AS/NZS 4801), but introduces some new concepts that will require organisations to go beyond generic frameworks. The focus will now require consideration of the needs of interested parties, and the context of your organisation.

Participating in a course

To confirm your place, please add the number of people you want to book, then progress by clicking 'register'. As soon as we receive your registration form we'll send you an acknowledgment letter.

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course focuses on the skills and knowledge required to facilitate all aspects of audit teamwork. It involves taking a leadership role in facilitating the work of the audit team including:

• selection of team members

• identifying key performance standards

• development of audit team plans and work allocation

• meetings management

• leading and coordinating teamwork

• problem solving and conflict resolution

• on site communication

• coaching and feedback on team performance

• engaging with stakeholders such as clients and auditees

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course focuses on the skills and knowledge required to facilitate all aspects of audit teamwork. It involves taking a leadership role in facilitating the work of the audit team including:

• selection of team members

• identifying key performance standards

• development of audit team plans and work allocation

• meetings management

• leading and coordinating teamwork

• problem solving and conflict resolution

• on site communication

• coaching and feedback on team performance

• engaging with stakeholders such as clients and auditees

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course focuses on the skills and knowledge required to facilitate all aspects of audit teamwork. It involves taking a leadership role in facilitating the work of the audit team including:

• selection of team members

• identifying key performance standards

• development of audit team plans and work allocation

• meetings management

• leading and coordinating teamwork

• problem solving and conflict resolution

• on site communication

• coaching and feedback on team performance

• engaging with stakeholders such as clients and auditees

Auditing management systems ensures they are performing effectively and identifies where improvements can be made.

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.

This course covers the complimentary subjects of managing risk and compliance issues. It focuses on the skills and knowledge required to manage risk in accordance with ISO31000 principles and guidelines and to identify and interpret the range of external and internal compliance requirements and obligations that must be fulfilled by an organisation. It also covers how to evaluate and review an organisation's risk and compliance management system and how it is fulfilling its obligations and responsibilities under compliance requirements.

The course has been designed to be consistent with the ISO 31000 Risk Management standard and the AS3806 Standard for Compliance Programs

All training features assessment activities comprising a mix of practical exercises, cases studies and written knowledge based assignments. The number of participants for each course is restricted to ensure the trainer / student ratio that will facilitate effective training outcomes.

Course fees include: Tuition, morning tea, lunch & afternoon tea (Depending on course times) as well as all course notes & take home reference materials.