Corporate & Social Responsibility
Committed to responsible business practices
At Telarc, we recognise that our business activities have a broader impact on society, the environment, and the communities we serve. As a trusted certification body and Crown-owned entity, we are committed to conducting our operations responsibly, ethically, and sustainably.
Corporate Social Responsibility (CSR) is embedded in the way we work. We continually review and strengthen our policies, practices, and management systems to ensure we uphold the highest standards of ethical conduct, environmental responsibility, employee wellbeing, and good governance.
Our commitment includes:
• Acting with integrity, transparency, and professionalism in all our business activities
• Promoting a safe, healthy, and inclusive workplace for our people
• Minimising our environmental impact and supporting sustainable practices
• Contributing positively to the communities and industries we serve
• Maintaining strong governance and ethical decision-making
Engaging with our stakeholders
We believe that meaningful engagement with our stakeholders is essential to our success and continuous improvement. We actively seek feedback from customers, employees, and other interested parties to better understand their expectations and identify opportunities to enhance our services and operations.
Regular customer satisfaction surveys, employee engagement initiatives, and open communication channels help ensure that we remain responsive, accountable, and focused on delivering value to those we serve.
Through our commitment to responsible business practices, Telarc strives to create lasting value for our customers, employees, stakeholders, and the wider community.
Employees
Telarc aims to attract, retain and motivate the highest calibre of people within the context of an operating environment that encourages a positive contribution supported by ongoing personal development.
Health and Safety
To view Telarc's Health and Safety policy click here to read more.
Environment
Good environmental practice and the impact that our operations have on the environment are of great importance to Telarc and we have a commitment to adopt responsible environmental practices.
Community
Telarc recognises the significance of local communities and we strive to be a responsible partner in the communities in which we operate.
Our Processes
Discover how certification works, what our clients have to say about their experience, and answers to some of our most frequently asked questions.
Why Certification
Certification is more than a mark of compliance. It is an independent demonstration of your organisation's commitment to quality, safety, sustainability, and continual improvement.
Our News
New MPI Food Import Rules Take Effect in 2027
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ISO 9001:2026 & ISO 14001:2026 Are Coming
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FSSC 22000 Version 7 Update
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